Monthly plan charge –the charge you pay for your active device line. This is charged one month in advance from the date you joined EE Apple Music: Data used will be deducted from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either the latest iOS version or Android 5 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music. I'm not yet registered for a My EE account. How do I register? Registering for a My EE account is easy Apple TV+: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content required a device using the latest iOS version or another compatible device. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus. Pay Monthly: add your EE mobile number plus bank account number and sort code, post code and last 4 digits of your debit/credit card

App Charging is also known as operator billing. It allows products and services from an App Store like Google Play, Apple store etc. to be billed to your EE account, instead of being paid for by a debit or credit card. Your first bill will cover the cost of your plan. It will include a number of services, depending on what you use, including: Unlimited Data Plans: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. Any data boost allowance will be added to the giftable allowance. You can then choose to buy more data or wait until your allowance refreshes again. There are no hidden charges. Find out more about what you will need to register. I'm already registered but can't log in. Why? If you're having problems logging in:Coronavirus (Covid-19 update): Our lines are busier than usual right now. If your call isn't very urgent please use our online support.

You can remove some add-ons in My EE go to plans and add-ons in the menu, then select the add-on tab. you don't have to do anything - we'll set up your Direct Debit and send you confirmation in the post. Still need support? Your current usage shows details of your remaining data allowance, which is the data that is included in your plan.

Apple Arcade: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content requires a device using the latest OS version or another compatible device. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade. Either as a one-off charge and credit - these tend to be for add-ons bought occasionally, such as a data add-on when you’re abroad. either your bank sort code or account number, or the last four digits of the long number on your debit or credit card Select the add-on tab. You'll be shown a list of available add-ons including roaming, data and picture add-ons.

You can ask to receive a different format of your bill at any time using My EE – this includes braille, audio, printed or large print versions. Extra charges are added to your account when you incur usage not included in your monthly plan, common reasons can be: You can decide to cancel your Early Upgrade by telling us within 14 days, unless you have chosen to recycle your old phone with Recycle and Reward. Changing your plan Don’t want to get lost in the numbers? This summary uses colours to show what you’re paying for. The bullet points below each section highlight when there’s a new charge or credit. If you have an unlimited amount of texts or minutes included in your plan, you’ll also be shown details of these here. Buying add-onsThe following month, and every month that the add-on stays on your account, you’ll receive your full allowance and you’ll be charged the full amount for your add-on. The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer. Main user: Someone who uses a device linked to the bill payer’s account, for example a partner or child. They will not be able to see bills or change some of the settings.