Yinke Hard Case for Sony WH-CH520/510/ JBL Tune 510BT Headphone, Travel Protective Cover Storage Bag
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Bluetooth pairing is similar. When two Bluetooth devices are pairing, they exchange information. They establish a connection and recognise each other in the future without any introduction - unless one device forgets the other one or vice versa. Although uncommon, it’s possible that two devices are successfully paired, but refuse to connect. If you’re sure this is not caused by a low battery level or a mismatch of Bluetooth profiles, delete the pairing information and pair the devices again to solve this glitch. You can delete ( Forget / Remove device) Bluetooth pairing information in your phone’s or computer’s Bluetooth menu. After the computer has loaded the device and the drivers for the headphones, you should see that the device has been connected successfully. If your Xperia is currently connected to a Bluetooth device, the connected device will appear under ' Available Media Devices', as shown in the screenshot below. Some TVs support Bluetooth remotes, but not Bluetooth headphones. The headphones need a different Bluetooth profile than the remote control.
Turning Bluetooth OFF and ON again is especially useful when the device you want to connect to doesn't appear in the Bluetooth menu list. Turning Bluetooth OFF and ON again refreshes the list. This tip applies to smartphones, computers and TVs. Once the computer detects the device, it will then automatically proceed to installing the driver, after which the device will be added to the computer's list of devices.The Bluetooth profile of a device determines what Bluetooth devices it can communicate with and how this communication is done. Take these two examples:
Hold it close to the NFC logo (e.g. left headphone cup on WH-1000XM4). You don't even have to power on your headphones. They will turn on automatically. Also, there’s a limit to how many Bluetooth devices you can pair. Most smartphones can save Bluetooth pairing information for up to eight devices. That limit means your phone will delete the oldest pairing information if you try to pair a ninth device. NOTE: This process can take up to 15minutes. Do not turn off or restart your computer during this process. If there is still no audio, try pairing the headset or speakerto another computer or to a cellular phone that has Bluetooth audio streaming capabilities and supports the Advanced Audio Distribution Profile (A2DP). There are transmitting and receiving Bluetooth devices. Your phone can send music to a speaker, but not the other way around.
Check out our Bluetooth support videos
NOTE: For how to enter the pairing mode onyour Bluetooth device, refer to the manual supplied with your product. Tap on the gear icon next to the device you wish to Disconnect or Remove (forget its pairing information). The Bluetooth device you’re trying to connect to may not show up in the Bluetooth list if it’s already connected with a different device (e.g. a relative's phone might already be connected to your speaker or headphones without you noticing). You need to disable that connection first. NOTE: If you Forget a device, it will no longer appear under ' Previously connected devices'. You'll have to tap ' Pair new device' to pair it again.