The problem. Consider software screen shots (configuration details), recorded values of inputs vs outputs and photographs. Please give a description of the problem including the following where relevant: Give a (brief) description of the application, including input and output conditions for the Status product. Random mode turns device on and off at a random time each day for a random length of time deterring intruders by making it look like someone's home What did you intend the Status product to be doing against what the product is actually doing? How did you determine you have a fault / problem?

Software: Are you using configuration software with the Status product? Which software and version are you using? Which version of windows are you using? Is this a new installation that has an issue on commissioning or an existing application that had been working and has now failed / has a problem in some manner?