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63 About this deal
The Virgin Media Hub 5 is a better router than the Hub 4. It supports Wi-Fi 6 and also includes a 2.5Gbits/sec Ethernet port for even faster wired connections. That could come up in handy as Virgin continues to upgrade its speeds beyond a gigabit. The prime time to strike a deal for a free upgrade is when your Virgin Media contract is coming up for renewal. If you’re about to renew, insist that the company sends you a new hub as part of the bargain. It’s always worth haggling at contract renewal time, as you’ll be amazed what discounts and free upgrades companies such as Virgin Media will offer to keep you on their books for another 18 months. For example, streaming. If you want to watch Netflix on your telly, you’ll need a box like the Virgin TV 360 box that comes with the app built in. You’ll also want to consider multi-room TV services and the option to include HD channels, both of which are available with Virgin Media.
Across both O2 and Virgin Mobile we’re maintaining our inclusive roaming so that our customers can travel to destinations all over Europe and use their data, calls and texts just as they would in the UK. Whoever you are and wherever you join us in the US, you’ll never stop thinking of our customers and what we can do for them. Customer focus, resilience, accountability, initiative and a strong team spirit are just some of the things that help make us so successful. With this decision we stand alone as the only big four mobile network in the UK not to reintroduce roaming, but this is what a real challenger does.
What are reward seats?
With Covid still scuppering plans and disrupting day to day routines for so many, we’re starting the year by giving our customers some certainty: we will not be reintroducing roaming fees in Europe.
Virgin Atlantic, Virgin Engineering, Virgin Cargo and Virgin Holidays bring together all types of people in a variety of roles. Everyone in our US operation – Sales, Marketing, Finance, Human Resources, Airport Operations, Clubhouses, Engineering, Cargo or Virgin Holidays – plays a key role in delivering our world class service and bringing our brand to life. So, for those looking to head to Europe this year – whether planning a minibreak in Spring, taking a long-overdue summer holiday or jetting off to visit family – they’ll be able to do so without the hassle, additional costs or concerns of extra roaming charges. We want to help you get the best out of your life with Virgin Media, so we’ve made our app even better. Now you can stay on top of your broadband, TV, home phone and mobile accounts, all in one place, wherever and whenever you like. We guarantee a minimum of twelve reward seats on all Virgin Atlantic long haul flights – eight in Economy Classic, two in Premium and two in Upper Class so you can redeem your points on a flight somewhere fabulous. If you’re having trouble getting a reliable Wi-Fi signal across your entire house, it’s definitely worth talking to Virgin to see if you could benefit from the extended range of Wi-Fi 6. It’s worth noting that to take full advantage of Wi-Fi 6, you’ll need smartphones, laptops and other devices that are Wi-Fi 6 compatible, but most devices sold in the last year or so should support the new Wi-Fi standard. You can find out more about the benefits of Wi-Fi 6 here.When Virgin Media and O2 came together in June 2021, we were clear from the outset that we would be a customer-first business and the biggest telecoms challenger in the market. Those were not empty words.
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