1M White Coax Cable For Virgin Media, Sky TV, Broadband Extension and Tivo & Superhub (1M, WHITE)

Product Information

This 5x hub is a trial hub and they are giving customer this without telling them. (Well never told me) Before the TiVo box, Virgin Media offered the V+ box, which was first introduced in 2008. The V+ box offered features such as pause, rewind, and record live TV, as well as the ability to store up to 80 hours of content. The V+ box also supported high-definition content and offered a range of on-demand content. Overall, Virgin Media has continually updated its set-top boxes to offer users the latest technology and features, ensuring that its customers have access to the best possible viewing experience. Along with your wireless broadband Hub, they’ll give the strongest possible connection to multiple devices without compromising on performance. So whether you’re streaming your favourite shows or browsing social media, they’ll deliver a fast and stable connection to mobiles, laptops, gaming devices and more, meaning that no one in the family has to compromise on their tech time. Win win.

The current set-top box is the Virgin TV 360 box, which is a compact and sleek device that offers seamless integration with Virgin Media's TV and broadband services. The Virgin TV 360 box supports 4K resolution and HDR content, and comes with a voice-controlled remote for easy navigation. It also offers features such as catch-up TV, on-demand content, and the ability to pause and rewind live TV.However, the biggest issue lies with the fact if you have poor wifi then the app won’t launch so you can’t actually test the area that’s affected… third party speed testers are able to launch and work fine, so it begs the question why can’t virgins in house app do this? (Makes you wonder if they don’t want you to test your signal so you can’t claim compensation..) wifi is still hit and miss even with the boosters, so frustrating. For your Apple device, you can try this: Open Settings > Tap your name > Tap iCloud > Tap Manage Settings > Tap the Connect App > Tap Delete Data. If you're new to Virgin Media and having your services installed for the first time there are a few things you should look to do both prior to sign-up, and during the (usually around) two-week wait to having your services installed. Hi everyone, I hope this information can be helpful for others as it took me over a week and more than 20 calls to Virgin support to finally resolve the issue.

The positioning of your WiFi Pods is just as important as the positioning of your Hub or router. Your home’s size and layout, as well as various devices, appliances and materials, can all interfere with your WiFi Pods’ signal. You should avoid placing them behind furniture, near electronic-emitting appliances such as microwaves, on extension leads and close to the floor. Instead, install them where they can perform at their best: out in the open, as high as possible and away from other tech devices.Ready and waiting in the app, we’ve put together a list of commonly asked questions we think you’ll find handy – covering topics like setting up the Hub, how to make the most of the Connect app and way more. Wi-Fi extender pods are currently unavailable (at the moment), likely due to the router mode issue. Unlike previous set-top boxes from Virgin, the TV 360 only needs a Virgin Media broadband connection either wired or over wifi. Previous boxes relied on the same coaxial cable that delivers your broadband being routed to wherever you have your TV, which could cause some installation headaches. The fact you now only need wifi makes installation of the TV 360 much, much easier.

If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. The Virgin Media Connect app is the control unit for your WiFi. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. There are over 600,000 members in our gang, all ready to help and share handy tips on getting the most from our services.

Take control of your WiFi with the Virgin Media Connect app

Prior to the Virgin TV 360 box, Virgin Media offered the V6 box, which was introduced in 2016. The V6 box was an upgrade from the previous TiVo box, and offered a faster processor, 4K resolution, and the ability to record six shows at once. The V6 box also featured a range of apps, including Netflix and YouTube, and allowed users to pause, rewind, and record live TV. Virgin Media Connect app:Requires compatible iOS/Android mobile or tablet. Virgin Mobile customers: the app will work on a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. For setup: Mobile data connection required for Virgin Mobile customers. Internet (mobile data or WiFi) connection required for Virgin Fibre customers. UK only. Experience varies by location and number of users. It’s not always possible to guarantee that we’ll be able to offer this app on every device, platform and operating system version or variant. Terms and conditions apply. If this also fails then we currently have a known error with some of the data in our systems that's causing the app to not recognise the Hub in a minority of instances. We're already investigating this as a high priority. Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. Testing and activation: Once the installation is complete, the technician will test the connection and make sure everything is working correctly. You may need to activate your account online or over the phone before you can start using the broadband service

Technically and legally, yes you were miss-sold a product, you were told it would do xyz, when in fact it wasn’t technically possible. Now it’s not your fault if VM fail to communicate between their various departments or fail to train their agents on what is happening. You probably do have good grounds to require VM to release you from contract without penalty and look elsewhere - not that this will happen without a fight and escalation to the Ombudsman Service, but in extremis....Virgin Media offers a range of set-top boxes to suit different viewing habits and preferences. In terms of installation, if you've already got a Virgin Media broadband connection up and running, Virgin Media will simply post you the box and you can just plug it in and go. If you're new to Virgin Media it'll be set up the same day as your broadband.