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If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up. If the headset is not used for a long time, the charging indicator (red) may not immediately light up when charging. Please wait a moment until the indicator lights up.
Sony WH-1000XM4 Wireless Noise Cancelling Headphones Sony WH-1000XM4 Wireless Noise Cancelling Headphones
If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.
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Distortions appear when your Headphone has accumulated a significant extent of debris, dust, and dirt. As such, if you find such instances with your Sony Headphone, you need to clean it immediately. If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after a few charges and discharges. If you store the headset for a long time, charge the battery once every 6 months to avoid over-discharge. When connecting the headset to a computer, use only the supplied USB Type-C cable, and make sure to connect them directly. Charging will not be properly completed when the headset is connected through a USB hub. If the headset detects a problem while charging due to the following causes, the indicator (red) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult with your Sony dealer.
Headphones Short Charger Cable, Compatible with GEEKRIA USB Headphones Short Charger Cable, Compatible with
If you find your Headphone to produce distorted sound, you may reboot the device to overcome the problem. Ensure that you are connecting the Headphone to the source device in the right manner. You will come across USB Cable, featuring the note “For Charging Purposes Only”. These cables feature a lower internal connection and come without the D+/- communication cables. Always automatically optimizing the noise canceling performance to suit the wearer and usage environment (Auto NC Optimizer)
If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after a few recharges. The noise canceling function cannot be used while charging or if kept connected to the computer after charging is complete. Thus, charging your Sony Headphone is a simple task. It would be best if you ideally changed the Headphone overnight, while it is not functional. When does your Sony Headphone turn on and start producing sound?
WH-1000XM4 | Help Guide | Charging the headset - Sony
The headset cannot be turned on, nor can the BLUETOOTH and noise canceling functions be used, during charging.If the headset is not used for a long time, the indicator (red) may not immediately light up when charging. Please wait a moment until the indicator lights up. If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge. Sony Headphones come with an attached Micro-USD wire. It would help if you connected this cable to the charging case. It would help if you joined the other terminal of the chord to your computer.
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